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At Planet PBS, your privacy matters. We are committed to protecting your personal information and handling it with care, respect, and confidentiality in line with the Australian Privacy Principles and other relevant privacy laws.

 

 

Who We Are

Planet PBS provides neuroaffirming Positive Behaviour Support services to NDIS participants and the people who support them.

Our website is: https://www.planetpbs.com.au

 

Information We Collect

We may collect personal information when you:

• Contact us through our website, email, or phone.

• Submit a referral or enquiry.

• Engage with our services.

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The information we collect may include:

• Your name and contact details.

• Information relevant to your enquiry or referral.

• Any other information you choose to provide.

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We only collect information that is reasonably necessary to provide our services and respond to your enquiry.

 

How We Use Your Information

We use your information to:

• Respond to enquiries and referrals.

• Provide Positive Behaviour Support services.

• Communicate with you and your support network (with your consent).

• Meet our professional, legal, and NDIS obligations.

• Improve our website and the services we provide.

Your information will only be used for the purpose for which it was collected, unless required or authorised by law.

 

Sharing Your Information

Planet PBS will never sell or trade your personal information.

We may share information when:

• You have given your consent.

• It is necessary to provide your support or coordinate with other members of your support team.

• We are required to do so by law.

• It is necessary to meet our obligations under the NDIS Practice Standards or other relevant legislation.

 

Cookies

Our website may use cookies to help improve your browsing experience and understand how visitors use our website. You can choose to disable cookies through your browser settings if you prefer.

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Links to Other Websites

Our website may contain links to external websites or embedded content, such as videos. Once you leave our website, the privacy practices of those websites are their own. We encourage you to read their privacy policies if you choose to visit them.

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Keeping Your Information Secure

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. Information is stored securely and is only accessed by people who need it to provide our services or meet legal obligations.

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Accessing or Updating Your Information

You have the right to request access to the personal information we hold about you and ask us to correct any information that is inaccurate or out of date.

If you would like to access or update your information, please get in touch using the contact details below.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Planet PBS
📧 hello@planetpbs.com.au
📞 0449 874 103

Last updated: June 2026